Primers Gun Powder Handles Your Returns

Our goal is to ensure the item you ordered arrives promptly and works exactly the way it should. We built a return policy designed to let you shop with confidence and make things as easy as possible when things don’t work out. To get started, reference the specific return policy for the item you are looking to return. Please read our terms and conditions for the full details of our return and warranty policy.

Ammunition, Optics, Magazines, Holsters, Knives, Hunting Gear, Range Gear & Other Accessories

Ammunition

primersgunpowder.com does not accept returns on Ammunition. All ammo sales are final.

Optics, Magazines & Other Accessories

primersgunpowder.com does not accept returns of Optics, Magazines & other accessories. All sales of optics, magazines and other accessories are final. Optics, magazines and other accessories may be eligible for any applicable manufacturer’s warranties. If you need help contacting the manufacturer, please let us know and we’ll be happy to assist.

primersgunpowder.com Branded Merchandise

primersgunpowder.com Branded Merchandise can be returned within 30 days of receipt. We provide free return shipping on primersgunpowder.com branded merchandise and on all clothing eligible for return. Returned clothing may not be washed, worn or have any damage caused by accident. We recommend following washing and handling information as we will not honor returns due to improper care or use, or the natural breakdown of colors or materials over extended time and use.

Items Lost or Damaged in Shipment

Please read about our Package Protection coverage for items lost or damaged in shipment.

General Return Guidelines

To start the return process, contact us directly at sales@primersreign.com or (866)582-4867.
Shipping labels are emailed and will need to be printed by the customer.
All returns on orders paid by a credit card will receive a credit to the card used on the purchase once confirmation of receipt of merchandise has been made and inspection has been completed. Depending on your financial institution, refunds are credited between 3 to 5 business days after issuance.
Packages refused by customers will be refunded for merchandise total only. Shipping and handling charges for both the delivery and return shipping, as well as any fees, are non-refundable.
Any firearm(s) shipped to your designated FFL that are not picked up for any reason within 14 days of arrival or if you are not legally allowed to pick up the firearm are subject to a 15% restocking fee plus outbound and return shipping and any other fees.
Any returns received that do not qualify for our Return Policy may be returned to the customer at their expense. When possible, the expense will be charged to the credit card on file for the purchase. This includes items that are non-returnable, damaged, misused or not purchased from primersgunpowder.com.
We do not provide an exchange option. Simply place a new order for the desired merchandise. Since items tend to sell out quickly, we recommend immediately placing an order for the replacement merchandise.
Primersgunpowder.com reserves the right to limit or decline returns.
If you receive INCORRECT OR MISSING items, please contact us.
Keep in mind, most manufacturers provide a manufacturer’s warranty, and any product issues should be submitted to the manufacturer first.